12jet Terms and Conditions

Key Definitions

The following terms are used with specific meanings in this document:

• "Platform" or "12jet" — The 12jet website, mobile version, and all services operated under it.
• "User" or "Member" — Any person registered on the platform.
• "Account" — A user's personal profile created through registration on the platform.
• "Bonus" — Additional credits or rewards granted by 12jet under specified conditions.
• "Wagering" — The total betting amount required to make bonus funds withdrawable.

Scope of Applicability

These terms and conditions apply to all services on the 12jet platform — including slots, cricket betting, casino games, lottery, Double Fortune, and all other sections. By accessing or using the platform, you agree to follow all clauses of these terms. 12jet reserves the right to modify these terms at any time; continued use of the platform after any change means you have accepted the updated terms.

Registration Requirements

The following conditions must be met to open an account on 12jet:

• You must be at least 21 years of age.
• All information provided must be accurate, complete, and up to date.
• Each individual may create only one account.
• Creating multiple accounts is strictly prohibited and may result in account suspension or closure.
• 12jet may request necessary documents for identity verification at any time.

Account Security

Maintaining the security of your account is entirely your responsibility. Keep your password confidential and do not share it with any third party. If you notice any unauthorized access or suspicious activity on your account, notify 12jet support immediately. 12jet will not be liable for any loss resulting from sharing account credentials with a third party.

Welcome Bonus

12jet offers new members a 100% bonus on their first deposit, up to ৳20,000. Example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000.
• Deposit ৳42,000 → Bonus ৳20,000 → Total balance ৳62,000 (bonus cap ৳20,000).

General Bonus Terms and Conditions

• Each user may claim any bonus offer a maximum of one time.
• If a user attempts to abuse bonuses or obtain them through fraudulent means, 12jet reserves the right to close that account.
• If wagering is not completed before the bonus expires, the bonus funds will be forfeited.
• 12jet reserves the right to modify, suspend, or cancel any bonus offer at any time.
• 12jet's decision on bonus eligibility is final.

General Gaming Terms

The following rules must be followed while playing on the 12jet platform:

• All games are operated on the basis of fair play principles.
• Using any software, bots, or automated methods to play games is strictly prohibited.
• Any dispute regarding a game result must be raised with the support team within 24 hours.
• If a game is interrupted due to a technical error, the relevant round will be considered void and the bet amount will be refunded.
• 12jet reserves the right to reclaim any amount incorrectly credited as a result of a technical error.

Special Rules for Sports Betting

The following rules apply to 12jet's sports betting section (cricket, football, and other sports):

• Read the market terms and conditions carefully before placing a bet on any event.
• If a match is cancelled, the bet amount will be refunded.
• In live betting, odds may change at any time; if odds change before a bet is confirmed, the bet will be accepted at the new odds.
• If a user is found to be involved in match fixing or any other unethical activity, 12jet will close the account immediately.

Strictly Prohibited Activities

The following activities are completely prohibited on the 12jet platform and may result in immediate account closure:

• Opening or operating multiple accounts.
• Opening an account using a false identity or information.
• Conducting fraudulent activities to obtain bonuses.
• Using automated software or bots.
• Attempting to gain unauthorized access to another member's account.
• Using an account on behalf of a minor.
• Using the platform for money laundering or any other illegal financial activity.
• Harassing or threatening 12jet staff.

Use of Personal Information

12jet collects, stores, and uses your personal information for the purpose of providing services. Your information is used for the following purposes:

• Account registration and identity verification.
• Payment processing and financial transactions.
• Ensuring platform security.
• Improving and customising the service.
• Meeting legal obligations.

Full details on data protection can be found on our Privacy Policy page.

Data Security

12jet uses SSL encryption technology to secure all information and financial transactions. Data is shared with third parties only where necessary for service operations, and only under strict confidentiality agreements.

Responsible Gaming Commitment

12jet places the highest importance on responsible gaming. We believe gaming should be a form of entertainment, not addiction. Members on this platform have access to the following features:

• Setting deposit limits.
• Temporarily suspending your own account.
• Reviewing your gaming history.
• Advice and support related to responsible gaming.

For more information on responsible gaming, visit our Responsible Gaming page.

Support Services

If you have any questions about these terms and conditions or need assistance, contact us:

Limitation of Liability

12jet will not be held liable in the following circumstances:

• If the service is disrupted due to technical errors, server downtime, or loss of internet connection.
• If there is any issue with the systems of third-party game providers.
• If loss occurs due to user negligence or failure to follow security guidelines.
• If financial loss occurs due to the user's own mistakes or false information.
• If the service is suspended due to force majeure events such as natural disasters, legal changes, etc.

12jet is committed to maintaining the highest standards of the platform and will endeavor to resolve any technical issues promptly.

Dispute Resolution

Any dispute between 12jet and a member will first be addressed through discussion. Please contact our support team for this purpose. Our decision in resolving a dispute will be considered final, unless other measures are taken under applicable law.

Policy on Changes

12jet reserves the right to modify these terms and conditions at any time. In the case of significant changes, users will be notified via their registered email or through a notice on the platform. Continued use of the platform after any changes will be deemed acceptance of the new terms and conditions.

Check this page regularly for the latest terms and conditions. If you have any questions, please contact our support team — we provide 24/7 assistance.